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Understanding the New Energy Tech Consumer Code Council: What Consumers Need to Know

    Logo of New Energy Tech Approved Seller featuring a blue and white circular badge.

    The New Energy Tech Consumer Code Council (NETCC) is a regulatory body tasked with ensuring fair practices and consumer protection in the emerging renewable energy market. Established to set and enforce standards, the NETCC helps safeguard consumer interests while promoting the adoption of renewable technologies such as solar panels, solar inverters, and batteries. Understanding the function and purpose of the NETCC is crucial for consumers considering the transition to renewable energy sources.

    NETCC plays a pivotal role in the renewable energy sector by fostering a trustworthy environment for consumers and businesses. By setting rigorous standards and guidelines for service providers, the council ensures that the deployment of technologies like solar systems and renewable energy solutions meets high-quality standards, thus accelerating consumer confidence and the adoption rate of sustainable energy technologies.

    For consumers buying Solar Systems, Solar Battery, EV Chargers—the NETCC standards serve as a crucial framework ensuring consumers receive products and services that meet predefined quality and safety standards. These regulations protect consumers from uncompliant installations, faulty equipment and ensure that warranty terms are honoured—effectively enhancing the overall value and reliability of investing in solar energy.

    Class A Energy Solutions is a proud member of the NETCC and Master Electricians Australia.
    Class A Energy Solutions Approved Seller logo from New Energy Tech, promoting transparency and quality in energy services.

    Consumer Protections Under the NETCC

    The NETCC provides robust consumer protections designed to support individuals as they navigate the complex landscape of renewable energy investments. This includes clear information on contractual rights, accurate marketing, and a straightforward complaints and resolution process. Such measures are vital in building consumer trust and facilitating a smoother transition to sustainable energy solutions.

    Looking forward, the NETCC is expected to evolve in response to technological advancements and market needs in the solar and renewable energy sector. Staying informed about these changes is essential for consumers and businesses alike, as it affects everything from product standards to consumer rights and installation practices.

    The Clean Energy Council (CEC) has been appointed by the NETCC Council as the Administrator and Steward of the NETCC program. As the Administrator, the CEC is responsible for the day-to-day operations of the NETCC program.

    NETCC Booklet

    The New Energy Tech Consumer Code (NETCC) standards have been designed by peak industry and consumer bodies to protect consumers’ interests and increase consumer confidence when purchasing new energy tech.

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    Fleur Marais
    Fleur Marais
    18. March, 2024
    I called today to get some advice on installing solar panels. They were very friendly and helpful while provided excellent information. I will definitely go through Class A Energy with my instalments.
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    Nick H
    18. March, 2024
    Prompt and super efficient with friendly service to match
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    18. March, 2024
    Had a great experience with Jono over the phone, super helpful and friendly. Overall very impressed
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    18. March, 2024
    A professional and friendly team that gets the job done. Would highly recommend
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    Sabrina DeMarco
    18. March, 2024
    Excellent service, the team was so professional and the job got done without any issues. Will definitely be recommending them to family and friends!
    Johnny Florinis
    Johnny Florinis
    18. March, 2024
    Did an amazing job and looked spotless. Would definitely recommend for anyone looking
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    Peter B
    20. February, 2024
    Good product and service provided. Saved a lot in Energy costs. Quality product.
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    19. February, 2024
    First class, arrived at the correct time and also returned to alter a fitting free of charge
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    9. November, 2023
    Great company 👌
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    Bryan Scherer
    18. October, 2023
    Annual solar panel check today. Thanks Henry. Consistent with Class A Energy high standards.